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Dispatch Center
Introduction
A dispatch center for the police handles emergency and non-emergency calls, coordinating responses with officers and other emergency services. These centers, often called Emergency Communications Centers (ECCs), are the public safety answering points for 911 calls. They are staffed by trained professionals who dispatch police, fire, and emergency medical services.
911 Calls
Dispatch centers are the first point of contact for 911 calls, acting as Public Safety Answering Points (PSAPs).
Dispatching
They dispatch police officers, fire departments, and emergency medical services based on the nature of the call.
Non-Emergency Calls
Many dispatch centers also handle non-emergency calls, providing information and directing callers to appropriate resources.
Technology
Dispatch centers utilize various technologies, including Computer-Aided Dispatch (CAD) systems, 800 MHz radio systems, and Mobile Data Terminals, to efficiently manage calls and communications.
Training
Dispatchers undergo extensive training to handle stressful situations, prioritize calls, and communicate effectively with both the public and first responders.
Locations
Dispatch centers can be located within police departments, sheriff’s offices, or as separate entities, such as regional dispatch centers.
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The San Carlos Apache Police Department is the tribal police agency responsible for law enforcement within the jurisdiction of the San Carlos Apache Indian Reservation. The Agency is responsible for about 17,000 tribal members.
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